If you've been following my mail order tales of woe recently you will know about the knitting bag bungle. I have to report that the right bag, now that it has arrived, is a total success and I love it.
Here's a picture
It's a lovely size, sturdy, with inside pockets for the pattern, and other necessary bits and pieces like stitch markers, sewing needles. scissors etc. It was a really good buy.
I did say in an earlier post that the firm concerned were polite,. apologetic and immediately sent out the right bag before they had the wrong one returned to them. This makes a refreshing change from some of the really rubbish customer service we have received elsewhere recently (Seasalt, Country Cottages, IKEA) and so a big shout out to Laili at Emily Foulds.
If you're in the market for a new project bag, you could do worse....
Looks fab - I’m glad they sorted it out so promptly for you. Why is good customer service getting so rare??
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