Tuesday 24 January 2017

Try Again Tuesday?

How do we feel about Try Again Thursday, which may well follow Wash Out Wednesday the way this week is going so far.

Actually, to be fair I have managed some work today, and I've even been quite pleased with it. Sadly outside of that we've had a lot of hassle.

John Lewis got in touch to say that they wouldn't be able to install the new washing machine after all because they are unable to install machines which do not have a 13  amp socket into which said machines can be plugged. They helpfully pointed out where in the tiny-winy print in their terms and conditions this clause is hidden. They offered to refund our £25 charge for installation.
 
(A question occurs. If all they do is plug the machine into the socket in what way is this worth a £25 installation fee in the first place? The answer is probably something to do with plumbing I know)
 
( A further question might be, that if they do not in fact install wired in washing machines what on earth was all that claptrap served up to my son yesterday about how a more highly qualified person would be needed and yea, even forthcoming,  in due course)
 
We  found a website that for an eyewatering fee  despatched an electrician this afternoon , to replace wiring in thingummy with the necessary 13 amp socket. We now just  have to wait yet again for John Lewis to find the time to send out their pluggers in. Sorry. Installers.
 
In the middle of all this the OH got a strident e-mail from SSE asking for an up to date meter reading. The website to which this message was linked would not accept the log in details for our Hydro Account, Hydro now being part and  parcel of the SSE empire, and it took the best part of twenty minutes to find a place where the meter reading could be entered. To add insult to injury, this being the adjustment month, they sent a meter reader round to the house recently, so they should have this information already. If I were dealing with this, I would have rung them up to ask why they wanted us to do the  reading and what had happened to the one done by the guy with the little meter reading machine. However, given that it is managed on line and I am by way of being an impatient Luddite, I do not deal with this stuff which is probably just as well for my own nerves and blood pressure to say nothing of everyone else's.
 
Ah well, as Scarlett said,  tomorrow is another day. And I can only hope it will be a calmer one.

1 comment:

  1. Grrr! Doesn't it make you want to spit....I get quite irate about stuff like this myself!

    ReplyDelete